Resources

This playbook offers skills and strategies for supporting positive dialogue, relationships, and understanding between groups or individuals. The skills are organized into three main categories:

• intrapersonal skills that you can try on your own, to build your capacity to for more positive interactions with other people and across groups
• interpersonal skills to make those interactions go more smoothly
• intergroup skills that you can use when bringing other people or groups together — these skills are especially relevant to leaders or facilitators trying to guide others toward better interactions and deeper understanding of one another.